Privacy Policy

Riff is an iOS app and website (tryriff.site) for musicians who record, publish and discover music. This policy explains what we collect when you use Riff, why, who we share it with, and how you can delete it. It is written to be read, not skimmed past. If anything is unclear, email fasai.phl@gmail.com.

What we collect

Your account

An email address and password, or the identity Apple or Google gives us when you use Sign in with Apple or Sign in with Google (a unique identifier and, if you choose to share them, your name and email). We never see your Apple or Google password. Apple’s Hide My Email relay addresses work fine.

Your profile

Your username, profile photo, billboard (title, city, look), the instruments you play or are looking for, the kinds of music you picked during onboarding, and which side of Riff you said you’re here for. Your username and public profile are visible to other Riff users and to anyone with a share link.

What you make

Audio and video you record or import, the mastered versions Riff renders from them, titles, captions, collections, comments, saves and subscriptions. Drafts are private to you. Samples, collections and comments you publish are public: anyone using Riff, and anyone with a share link, can see and play them.

How you use Riff

We log product events so we can see what works: screens opened, samples played, saved, published, onboarding steps, errors, along with a random per-install device identifier, your app version and iOS version. This is analytics for improving Riff. We don’t run ads, and we don’t use advertising trackers.

Diagnostics

If the app crashes or hangs, a crash report (stack trace, device model, OS version, app version) is sent to Sentry so we can fix it.

Notifications

If you allow notifications, we store your device’s push token so we can tell you about activity on your music (a new subscriber, a comment). You can turn notifications off in iOS Settings at any time.

Reports and blocks

When you report content or block someone, we keep that record so we can act on it and keep the block in force.

How we use it

We do not sell your personal information, and we do not share it for advertising.

Who we share it with

Only the services that run Riff, and only what they need to do their job:

Content you publish is shared with other Riff users by design. We may also disclose information when the law requires it, or to protect Riff and its users from harm.

How long we keep it

For as long as your account exists. Analytics events and crash reports are kept for up to two years. Reports and block records are kept as long as needed to keep the block in place and to act on abuse.

Deleting your account

In the app, open your page, tap your photo, and choose Delete Account. That removes your profile, drafts, recordings, saves, subscriptions, push tokens and sign-in identity. One exception: a sample you published that other people have built on stays available to them, with your name removed from it. You can also email us and we’ll delete the account for you.

Your choices and rights

Children

Riff is not for children under 13, and we don’t knowingly collect their information. If you think a child has an account, email us and we will remove it.

Security

Data travels over encrypted connections and is stored with access rules that keep private content private. No system is perfect; if we learn of a breach that affects you, we will tell you.

Changes

When this policy changes in a way that matters, we’ll update the date at the top and let you know in the app.

Contact

Riff is operated by Fasai Phuathavornskul. Questions, requests, concerns: fasai.phl@gmail.com.